| Incumbent NAMRIA employees can request for maintenance and repair of desktop and laptop as well as software and network assistance at the Geospatial Information and Communication Technology (GICTD) - Geospatial Information System Management Branch (GISMB) through the Information, Communication and Technology Request Management Information System (ICTRMIS). |
| CLIENT STEP | AGENCY ACTION | FEE | TIME | RESPONSIBLE UNIT | |
| 01 | Request desired servic | Accept request | None | 1 min | Receiving Personnel |
| Diagnose and perform operational test | None | 8 hours | Technical Staff | ||
| Classify for proper disposition | None | 5 min | Section Chief | ||
| 02 | Sign and acknowledge TIR and provide feedback | Verify and Sign TIR | None | 5 min | Division Chief |
| TOTAL PROCESSING TIME: | 8 hours & 11 min | ||||
